About Us

Nivellev — Beauty for Your Everyday Routine

Welcome to Nivellev, an online cosmetics store created to make discovering and shopping for beauty products straightforward and enjoyable.

Beauty is personal. From everyday makeup choices to looks for special occasions, each customer brings different preferences and routines. At Nivellev, we offer cosmetics and related beauty products that customers can explore at their own pace.

Our store is operated by Hubei Baoxusheng Network Technology Co., Ltd., which manages the website, customer orders, delivery coordination, and shopping-related support.

Explore Our Beauty Collection

Nivellev specializes in the online retail of cosmetics and related beauty products.

Whether you are replacing a makeup essential, trying a different look, or choosing a beauty gift, our online catalogue brings product options together in one convenient place.

We aim to provide clear product descriptions, relevant specifications, and available usage information so you can consider the details before ordering. As personal preferences and individual needs differ, we encourage you to review each product listing carefully when making your selection.

How We Manage Your Shopping Experience

Our work extends beyond displaying products. We oversee the day-to-day processes that support purchases through Nivellev, including:

• Maintaining product listings and updating available information

• Managing website functionality and the online catalogue

• Receiving and administering customer orders

• Arranging fulfillment and coordinating shipping

• Responding to shopping and order inquiries

• Assisting with returns, refunds, and after-sales requests

We focus on keeping these processes organized and communicating relevant information throughout the shopping experience.

As the store develops, we review product presentation, website navigation, order handling, and customer service practices to identify practical improvements.

Support Before and After Your Purchase

If you need clarification before ordering or assistance with an existing purchase, you can contact our customer support team.

We assist with matters such as:

• Questions about listed product details and usage information

• Ordering, payment, and checkout inquiries

• Purchase confirmations and order status

• Fulfillment progress and delivery tracking

• Return instructions and refund requests

• Other shopping-related questions concerning Nivellev orders

Requests are handled in accordance with the applicable store policies. Where further information is needed, our team may ask for details to help review your inquiry.

Get in Touch

Email: service@nivellev.com

Telephone: +8613659886827

For an existing order, please include your order number and a short explanation of the issue. This helps us locate your purchase and provide relevant assistance more efficiently.

Customer Service Hours

Our customer support team operates Monday to Friday.

Typical email response time: Within 24–48 business hours.

Response times can vary according to the complexity of a request and the volume of inquiries received. Promotional periods and public holidays may also affect how quickly we can reply.

We appreciate your patience while our team reviews and responds to your message.

Who Operates Nivellev

The following details identify the company responsible for running this online store.

Online Store Name: Nivellev

Business Category: Online Cosmetics Retail

Legal Operating Entity: Hubei Baoxusheng Network Technology Co., Ltd.

Registered Business Address:

Room 8, 3rd Floor, Unit A, Building 1, Baoye Xudong Yayuan, No. 23 Xudong Road, Liyuan Subdistrict, Hongshan District, Wuhan City, Hubei Province, China

Customer Support Email: service@nivellev.com

Contact Telephone: +8613659886827

Hubei Baoxusheng Network Technology Co., Ltd. administers the Nivellev website and its retail operations. Its responsibilities cover product information management, order administration, fulfillment arrangements, customer communications, and related after-sales assistance.

These details are provided so customers can identify the store operator and contact us about their shopping experience.

Thank You for Visiting

Thank you for exploring Nivellev.

Whether you are browsing our collection or purchasing something for your beauty routine, we aim to offer a convenient shopping experience supported by clear information and helpful communication.

We look forward to welcoming you to our online store.